1. What We Do Not Store
We keep no logs of your network activity. We do NOT store:
- Your browsing history.
- DNS queries.
- Traffic contents.
- Connection IP logs.
2. Data We Collect
To operate the service we store:
- Account: Telegram ID, username and name, interface language. If you sign in
with email — your email address and a password hash. If you use social sign-in —
your Google, Yandex, Discord or VK account identifier.
- Subscription: plan, expiry, device limit, selected locations, technical
connection identifiers, total traffic volume and last activity time.
- Payments: amounts, payment method, the provider’s transaction
identifier, transaction history and balance. Card and wallet details never reach us.
- Referrals: who invited whom, commissions earned, referral source.
- Support: the text of your tickets and any attached files.
- Abuse prevention: records of blocks and their reasons.
3. Data Retention
Account data is kept while the account exists. Accounts without an active subscription that have
not been used for more than 3 months are marked as deleted automatically. Payment history may be
kept longer where the law requires it. You can request deletion at any time via support.
4. Third Parties
We do not sell your data and do not share it for advertising. Data reaches only those parties the
service cannot operate without:
- Telegram — the bot and Mini App run on its platform; files attached to
support tickets are stored on Telegram servers.
- Payment providers — Telegram Stars and CryptoBot receive the data
required to process a payment.
- Email provider — if you use email sign-in, your address is passed on to
deliver confirmation messages.
- Hosting providers — the service runs on their infrastructure.
5. Your Rights
You may request what data we hold about you, ask for corrections, or ask for your account to be
deleted. Contact support at
@ProxVoy_support_bot.
Deleting your account ends access to a paid subscription without a refund for the unused period.